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Martin CallanLawyer, entrepreneur and Director at the Institute of Legal Executives martincallan.wordpress.com |
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United Kingdom, Eastcote www.askvisory.com/martincallan |
Why you should speak with me:
I'm a lawyer, director & entrepreneur with a strong network of lawyers & strong background in management, marketing & strategy
Summary:
Martin read law at Cardiff Law school where he graduated in 1996. He went on to study the post-graduate diploma in legal practice. Martin also studied the diploma/higher diploma in legal practice through ILEX. In addition to his LL.B Hons, Martin studied a B.A Hons in business administration.
Martin is a Fellow of the Institute of Legal Executives and Fellow of the Institute of Leadership and Management. Martin is also a director of the Institute of Legal Executives and sits on the National Council and is vice-Chair of the London Branch.
Martin is an experienced senior professional lawyer with over 15 years experience in the profession and more than 9 years qualified and practices contentious and non-contentious matters as well as providing strategic business planning and operational support.
Like most law graduates, Martin's career started in small and medium sized firms. Starting at the bottom in the post room and moving up to legal secretary, legal assistant, fee earner, qualified lawyer, senior lawyer, manager and senior manager, Martin has worked at every level within private practice firms and understands the pressures staff at different levels have.
Martin has worked at the heart of several firms throughout his career, and has extensive experience with claims management companies and business structures designed to maximise opportunities whilst maintaining the need for regulatory compliance.
With this expertise, combined with a strong network of lawyers, claims management companies and recruiters, Martin is well positioned to provide consultative services across a range of operational and practice areas to the profession in addition to his client facing and pro bono legal practices.
Martin is a Fellow of the Institute of Legal Executives and Fellow of the Institute of Leadership and Management. Martin is also a director of the Institute of Legal Executives and sits on the National Council and is vice-Chair of the London Branch.
Martin is an experienced senior professional lawyer with over 15 years experience in the profession and more than 9 years qualified and practices contentious and non-contentious matters as well as providing strategic business planning and operational support.
Like most law graduates, Martin's career started in small and medium sized firms. Starting at the bottom in the post room and moving up to legal secretary, legal assistant, fee earner, qualified lawyer, senior lawyer, manager and senior manager, Martin has worked at every level within private practice firms and understands the pressures staff at different levels have.
Martin has worked at the heart of several firms throughout his career, and has extensive experience with claims management companies and business structures designed to maximise opportunities whilst maintaining the need for regulatory compliance.
With this expertise, combined with a strong network of lawyers, claims management companies and recruiters, Martin is well positioned to provide consultative services across a range of operational and practice areas to the profession in addition to his client facing and pro bono legal practices.
Career History
- Enterprise:
- ILEX London Branch
- Position:
- Vice Chair
- Summary:
- The ILEX London Branch promotes the interests of students, members and Fellows of the Institute of Legal Executives who live or work in the Greater London area. With several events across the year including social events, CPD events, networking events and collaborative events with other organizations, ILEX in London is growing from strength the strength.
- Year:
- Feb 2010 – Present
- Enterprise:
- Martin Callan Legal Consultancy
- Position:
- Consultant Lawyer, Strategic Planning, Entrepreneur
- Summary:
- Working with industry leading partners who provide claims management solutions, recruitment and legal representation and advice to lawyers in England & Wales. Our partners understand that the combination of the recession, economic turmoil and advent of the Legal Services Act provide challenges and opportunities to the profession. This national network has helped to deliver a flow of clients to firms in conjunction with effective efficiencies within practices and a refinement of operational matters. It has also helped to provide firms with effective solutions to a range of matters ranging from debt recovery to PI matters. By combining this resource with a targeted consultation, firms are able to consider reducing overheads whilst increasing turnover and profitability in the long term.
- Year:
- Apr 2010 – Present
- Enterprise:
- My Claims Supermarket / MCS Law Solicitors
- Position:
- Head of Claims, Acting Director, Group Legal Advisor (in-House)
- Summary:
- Several complex business structures spanning different regulatory regimes in legal practice, claims management and financial management.
As project manager (claims) strategic business plans were developed and implemented that enabled structures to interact within multiple regulatory regimes whilst maintaining high levels of compliance and risk management in anticipation of ABS solutions in the future.
Achievements in this role:
Designed integrated bespoke case management software solution from scratch (IP retained) for paperless litigation solution;
Involved with partner law firms and teams on cases to High Court, Court of Appeal and House of Lords/Supreme Court;
Trained Counsel, staff, investors, directors and third parties on aspects of Consumer Credit Law and the Litigation process.
Developed strategies to overcome challenges both in terms of business operation and in terms of litigation processes;
Designed, developed, implemented and project managed the infrastructure, including business planning and management account projections, for a new law firm;
Constructed a new legal practice and brand capable of processing volume claims;
Liaising and representing the interests of My Claims Supermarket, with several partner solicitors, claims management companies, investors and regulators;
Acting director and general counsel (group) dealing with regulatory, compliance, HR, commercial disputes and IP matters affecting the business. - Year:
- Sep 2008 – Present
- Enterprise:
- HM Treasury
- Position:
- Stamp Taxes Sub-Committee Member
- Summary:
- This a Treasury Sub-committee which focuses on Stamp Taxes and the regulatory regime under the Finance Acts. The sub-committee brings together practitioners, academics, tax lawyers, Treasury officials, Land Registry officials and representatives from the Law Society, Bar Council and ILEX.
- Year:
- Sep 2006 – Present
- Enterprise:
- Institute of Legal Executives
- Position:
- Director / Council Member
- Summary:
- Elected in 2004 to the National Board, representing the Constituency of Wales, and then in 2008 representing the Constituency of London, the role of Director involves all aspects of policy, strategic management, management accounts and lobbying and liaising internally and externally.
Committees: Disciplinary Appeals, Legal Aid Working Party, Equality & Diversity Committee, Wales Forum, Regions Working Party, Law Reform Committee.
Achievements in this role –
In Wales I contributed to the development and creation of two new branches, and continue to support all three branches in Wales through the Wales Forum;
Have, through consultation responses helped shape the development of Government policy and primary legislation in a range of different areas;
Attended several high profile events, such as the Queen’s Garden Party at Buckingham Palace and represented ILEX at events in Parliament and met senior Ministers, Judges and Peers including the Lord Chancellor, Master of the Rolls, Attorney General, Lord Chief Justice and a number of Lord Justice's of Appeal and Supreme Court Justices as well as helped to develop networks and profile raising across a range of organisations within the legal profession. - Year:
- Nov 2004 – Present
- Enterprise:
- Bowling & Co Solicitors, Stratford (London)
- Position:
- Head of Property / Project Director (e-convyancing)
- Summary:
- • Develop, manage and lead the Real Estate Department. (Project management – design & development)
• Strategic leadership to the departments, managing and assessing the strategic aims of the department,
• Complex report writing and presentations to the board. (Project management - implementation)
• Risk management & Internal Auditing; Intellectual Property, brand protection
• Developing and delivering support and training to both team managers and staff at all levels;
• Carrying a caseload of more complex cases including landlord & tenant, property litigation and leasehold matters
Achievements in this role –
• Improved efficiency across the department by 25% through a combination of re-structuring fees, revamping processes and precedents and developing improved case management solutions;
• Introduced 14 new long term referrers and developed low cost but high exposure advertising campaigns that increased turnover by 20% in the first three months;
• Delivered 18 CPD point course in-house to 30 staff at all levels across 12 weeks. - Year:
- Jan 2008 – Aug 2008
- Enterprise:
- J A Hughes Solicitors (Vale of Glamorgan)
- Position:
- Property Department Manager / Project Director (1st Choice Conveyancing)
- Summary:
- • Develop & manage a multi-site Property Department (Project management – design & development)
• Developing New Business, and sustaining existing sources of work. (Project management - implementation)
• I helped increase turnover by 30% and consistently achieved above target WiP costs.
• I also helped introduce 36+ long term referrers of commercial and residential work.
• Risk management, developing and delivering support and training to staff at all levels.
• Knowledge management, developing solutions to CPD and further developing electronic library as well as delivering in-house training
• Acting in-house Legal Counsel, dealing with litigation matters between the firm and third parties, IP issues, complaint handling and debt recovery against clients / suppliers and internal auditing (including implementation of LEXCEL)
• Introduction and merger with Crossroads Solicitors prior to collapse in economic environment.
I also carried a caseload of the more complex property matters as well as commercial, residential, housing and landlord and tenant / property litigation matters for private clients.
Achievements in this role –
• Improved efficiency across the department by 40% through a combination of re-structuring fees, revamping processes and precedents and developing improved case management solutions;
• Introduced 24 new long term referrers and developed low cost but high exposure advertising campaigns that increased turnover by 33% in the first twelve months;
• Helped to implement LEXCEL accreditation across the firm;
• Introduced and oversaw the merger of J A Hughes with Crossroads Solicitors - Year:
- Nov 2004 – Dec 2007
- Enterprise:
- Crossroads Solicitors (Cardiff)
- Position:
- Lawyer & BD Manager
- Summary:
- • Develop & manage a Property Department (Project management – design & development)
• Developing New Business, and sustaining existing sources of work. (Project management - implementation)
• I helped increase turnover by 20% and consistently achieved above target WiP costs.
• I also helped introduce 16+ long term referrers of commercial and residential work.
• Risk management, developing and delivering support and training to staff at all levels.
• Knowledge management, developing solutions to CPD and creating electronic library as well as delivering in-house training
• Acting in-house Legal Counsel, dealing with litigation matters between the firm and third parties, IP issues, complaint handling and debt recovery against clients / suppliers and internal auditing (including implementation of LEXCEL)
I was also involved in marketing and I.T. development (case management), and subsequently helped introduce this firm to J A Hughes with whom they merged in 2007. The role also involved business development and strategic planning.
Achievements in this role –
• Helped to implement efficiency drives through a combination of process development, case management improvement;
• Introduced 12 new sources of work including networking with mortgage brokers for probate and litigation. - Year:
- Apr 2002 – Nov 2004
- Enterprise:
- Eversheds Solicitors (Cardiff)
- Position:
- Legal Assistant / Fee Earner
- Summary:
- Banking Litigation Department: Drafting particulars of claim and Issuing Court papers / commencing proceedings against default borrowers; defending applications; instructing agents; attending county court; instructing counsel; liaising with Clients, Also commenced and completed the ILEX Professional Qualification part time.
• Secretarial support including audio typing, drafting documents and liaising with clients;
• Became fee earner and helped to improve efficiency and productivity in volume litigation, generating six figure WiP return annually;
• Involved several b2b relationships with a number of third parties including service agents, tracing agents, insurance providers and courts.
Achievements in this role –
• Undertook distance learning business administration degree and then distance learning ILEX professional qualification;
• Delivered fee target equivalent of 2 fee earners and was promoted to assistant team manager - Year:
- Jun 1997 – Apr 2002
- Enterprise:
- St Johns College (Cardiff)
- Position:
- I.T. Co-ordinator (PC and Apple Mac)
- Summary:
- Upon completing my GCSEs at St John’s, aged 16, I was invited to take on the role of I.T. Coordinator as a result of my proficiency with computers.
The role included:
• Design, develop, implement and project manage IT solutions (Project management – design & development)
• Act as in-house IT Co-ordinator, handling a range of matters: networking, maintenance, training, coaching, software installation and additional
• Liaising and representing the interests of the School with suppliers functions relating to the Cathedral Choir events
Achievements in this role –
• Installed major network across the site of 30 computers in 4 locations;
• Oversaw complex timetable implementation year on year across all departments - Year:
- May 1990 – May 1996
Education & Qualifications
- University:
- Ilex Tutorial College
- Degree:
- ILEX
- Year:
- 2002
- University:
- University of Canterbury
- Degree:
- B.A. Hons
- Year:
- 2002
- University:
- Cardiff University / Prifysgol Caerdydd
- Degree:
- LPC
- Year:
- 1997
- University:
- Cardiff University / Prifysgol Caerdydd
- Degree:
- LL.B Hons
- Year:
- 1996
- University:
- Coleg Glan Hafren
- Degree:
- A Levels
- Year:
- 1992
- University:
- St Johns College Cardiff
- Degree:
- Year:
- 1990
Other Qualifications & Awards
Languages Spoken
verified profile
Industry Focus:
Business Services
Legal Services
Legal Services
Business Areas:
Project Management
Legal
Customer Relationship & Marketing
Strategy & Business Advisory
Legal
Customer Relationship & Marketing
Strategy & Business Advisory
Key Skills:
Practice: Litigation, landlord & tenant, property transactions, consumer credit law.
Operational: Strategic planning, project management, marketing, management, CRM, ABS, LEXCEL, auditing, process analysis, leadership, coaching
Operational: Strategic planning, project management, marketing, management, CRM, ABS, LEXCEL, auditing, process analysis, leadership, coaching
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